After setup the air conditioner does not react to the Sensibo app
You should read and follow this article when:
- You have installed Sensibo Sky
- You have successfully connected Sensibo to the internet
- You have set up your A/C remote control during setup
- After the installation you use the app
- You see Sensibo Sky react to the device with a blue light
- The A/C unit does not react
What to try:
- Make sure there is a line of sight between Sensibo and your A/C unit
- Make sure that your remote control works from the same position where you placed Sensibo
- Try different position for placing Sensibo
- For testing purposes, try to hold Sensibo very close to the A/C unit and see if it reacts

You can use a standard phone power bank if it helps:

5 - If all fail:
1 - Go to https://home.sensibo.com
2 - Login with your username and password
3 - Choose 'Change remote model' from the options
4 - Manually try to select your A/C brand
5 - If your A/C brand is not in the list - try to go over the Generic items
6 - If you are still having issues, contact us.